Shipping & Returns

SHIPPING PRICE

Shipping charges will be automatically calculated and added to your order. If you have any queries about shipping please contact us.

SHIPPING

Please allow one to two weeks for items to arrive after placing your order, if or some reason there is a longer lead time I will make every attempt to contact you via your suplied E-Mail adress. Up to this point typical shipping times are 2-4 days from ordering if you are in Australia, but as everyone knows, things happen, if you pay by check or money or, we must wait for them to arrive and clear before goods will be shipped.

We are doing our best to get items to you as soon as humanly possible, all items will be shipped Via TNT unless Australia post is specifically requested.

INTERNATIONAL ORDERS

We will ship to all international countries participating in the Australia post international Airmail system. Freight charges may differ to those shown on the shopping cart, please E-Mail us for a quote on international orders.

RETURNING MERCHANDISE AND GUARANTEE

aka It's not what I wanted Woodsy

I am so confident in the quality of the kits that I sell, that I offer this guarantee:

If you get it and you don't like what you see, send it back unused for a full refund of the purchase price. Shipping is non refundable.
If you build it and it doesn't fly like you wanted, send it back! We'll refund you 50% of the purchase price. Shipping is non refundable.
If you started building, and it is not for you, send it back and we'll refund 50% of the purchase price. Shipping is non refundable.
If you crash it.... well I can't cover that for you.... Sorry :)

A Few Rules on the Guarantees...

You need to e-mail or call BEFORE you return a kit or other item. I'll need to issue you a return item #. (Returned items without a RI # WILL NOT get refunded)
The return shipping cost is on you.
The return needs to be packaged in original packaging.
Built kits need to have all main airframe parts in one piece. No evidence of a crash.
No Cutting parts to fit a box! You'll need to get further detailed instructions when you request the RI #.
We do not accept returns via COD or billed to AussiE Flight in any way.

DEFECTIVE MERCHANDISE

All items sold by AussiE Flight are inspected before despatch, and so the quality is kept as high as possible. However, if you have a part or kit that is some how defective or inoperable, it may be returned with the above restrictions.

DAMAGED RETURNS

Damaged merchandise is limited to items that have been damaged in shipping. If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please call or e-mail us immediately. Save all packaging material and paperwork; do not throw anything away! If you attempt to return the merchandise without contacting us, you will jeopardize our chances of making a claim, and you may not receive credit for the return. In most cases the damaged parts will be replaced and no claim needed.

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